Zendesk Sell retires August 31, 2027

Replace Zendesk Sell
before the clock runs out.

A focused 3-month migration to Dynamics 365 Sales, a Power App, or CRM Agent in Microsoft Teams — led directly by Jason Wickman using the Vibe365 Zendesk Sell Migration Tool.

Aug 31, 2027

Zendesk Sell retirement date

That date is closer than it looks when you account for planning, data migration, validation, user training, and cutover. Starting now means you choose the timeline — not the deadline.

See it in action

Three migration experiences with Vibe365

Watch how Vibe365 supports the migration experience from configuration through adoption.

Three paths forward

Where you land depends on your team.

We pick the right destination together based on how your team works and what you need from a replacement.

Dynamics 365 Sales

Full CRM on Dataverse. Accounts, pipeline, dashboards, and room to grow into the broader Microsoft stack.

Power App

A focused custom app on Dataverse when you need a tailored sales workflow without the full CRM footprint.

CRM Agent in Teams

Bring CRM into the flow of work. Sellers work accounts and opportunities without leaving Microsoft Teams.

The 90-day plan

Three months. Visible progress.

Select a phase to explore the work and the milestone we review together.

Days 1–30

A working foundation and a validated sample migration.

Delivery work

  • Inspect Zendesk Sell configuration, exports, data volumes, and essential history
  • Agree the first user group, account structure, field mapping, and success measures
  • Configure your target environment in a sandbox and rehearse a sample import

Your part

Name a sponsor and administrator, provide access and source-data knowledge, and validate customer and opportunity data with your team.

Checkpoint

We review progress, agree what is ready, and confirm the next phase before scaling.

Target timeline for the agreed initial scope, dependent on access, data readiness, and team availability. Month-to-month engagement with no three-month minimum.

Why move now

Don't wait for the deadline to choose you.

Planning a controlled transition now means you keep the data and history that matter, train your team on your schedule, and cutover when you are ready — not when the clock forces it.

Zendesk has announced Sell retires on August 31, 2027
Month-to-month engagement with no long-term lock-in
Jason leads directly — no junior handoffs, no BDR layers
Vibe365 accelerates configuration so your team moves faster

Talk to Jason

Let's plan your move.

Tell Jason about your current Zendesk Sell setup. He'll reply personally and, if it makes sense, you'll book a short discovery call.

No obligation. Jason replies personally.

Prefer to grab a time now?Book 15 minutes with Jason