A research-led point of view · Broad Arrow

The auction ends.
The collector relationship continues.

Connect a collector's stated interests to specialist follow-up, consignment readiness and the next relevant conversation.

The opportunity worth testing

Make the relationship travel across the sales channels.

Broad Arrow connects collectors through auctions, private sales and financing. A useful Dynamics Sales pilot would bring declared interests, specialist ownership and permissioned channel handoffs into one collector relationship plan.

What we know · why this fits

Verified Dynamics relevance. Hagerty's Dynamics engineering posting specifies Dynamics 365 Sales and Dataverse, with support responsibilities for Broad Arrow Auctions. Exact deployment scope still needs validation.

Why now. Broad Arrow reported $624 million in 2025 transaction value across its three channels, and announced its first Audrain auction for October 2026. Growth makes consistent specialist follow-through a timely hypothesis.

Research and assumptions ↓
What that could look like in practice

A more useful day in your CRM.

Proposed Dynamics 365 Sales account planning, Copilot for Sales and Copilot Studio agents under human management and control. Improve the business workflow alongside the existing engineering team.

INTERACTIVE CONCEPT · Proposed Dynamics 365 customization · All names, people and numbers below are fictional.
Dynamics 365| Collector Relationship 360
Search accounts and contacts
MT
Relationship overviewStakeholdersAction planService signals
Declared interests
3
Collector-confirmed preferences
Specialist actions
2 / 3
One owner pending
Consignment milestones
4 / 5
Illustrative readiness plan
The next action by team Illustrative records
Relationship playOpen itemsNext actionSignal
Collector relationship owner1Owner assignedActive
Marque specialist1Acknowledgment dueReview
Next-step review1Date agreedActive
The people behind the handoff
JL
Jordan Lee
Collector relationship owner
AC
Alex Chen
Marque specialist
SW
Sam Wells
Private-sales specialist
Action plan Owner + action + measure
1 · ValidateConfirm the signal and permission.
2 · ActCollector relationship owner owns the next step.
3 · MeasureConfirmed next actions after events
Account coach agent
Agents under human management and control

Use stated interests to start the next conversation.

Observed signal · demo data

A fictional collector asked about a marque but has no agreed post-event action.

Proposed next action

Have the specialist confirm the collector's current interests and offer a relevant conversation.

Measure success

Confirmed next actions after events

Human review required. No automated outreach.

DESIGN CONCEPT BY AGILIDY · Fictional data · Not a screenshot of Broad Arrow's systems or an out-of-box Microsoft feature.
The industry journey

Connect the relationship to the outcome.

01

Discover

Stated collecting interests

Confirm permission
02

Advise

Specialist discussion

Agree relevant next step
03

Prepare

Consignment or purchase plan

Track readiness
04

Transact

Existing auction/private-sale workflow

Preserve system controls
05

Reconnect

Post-event conversation

Update collector priorities
If I owned the outcome

Fractional leadership. A practical 90-day path.

Start with one team and one useful outcome. Establish a baseline, deliver the pilot and hand ownership to your people.

DAYS 1–3001

Prove one useful workflow

Baseline one specialist cohort. Validate Dynamics Sales objects, collector permissions and auction integration boundaries; agree a post-event follow-up play.

Agreed baseline + working pilot
DAYS 31–6002

Build the operating rhythm

Pilot reviewed collector briefs and specialist handoffs. Coach relevant conversations and measure completed next actions without interrupting live-auction systems.

Reviewed results + adoption evidence
DAYS 61–9003

Measure and hand off

Review service and pipeline outcomes, document the specialist operating rhythm and hand ownership to the business team with engineering support.

Team-owned playbook + scale decision
Success measuresCollector-confirmed next stepsSpecialist handoff completionConsignment milestone ownership

Targets follow the baseline. Data access, licensing and feasibility need validation.

Why Agilidy · Jason Wickman

The Microsoft partner that runs on agents, not headcount.

I combine revenue leadership, Challenger selling and agents under human management and control to turn account insight into useful action.

I work with a handful of clients, own a focused outcome and leave your team able to sustain it. We establish the operating rhythm, measure progress and hand it over to your people.

Former Microsoft Dynamics Sales DirectorBuilt a CRM practice from $1M to a $14M exit in 3 yearsCo-led a $70M Microsoft practice at AlithyaRan AI/Copilot workshops with Microsoft
A practical way to start

15-minute call (free) → Revenue POV (free) → 30-Day Revenue Sprint (fixed fee) → Fractional CRO / Interim VP Sales (from $10K/month).

Microsoft services in scope

Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Customer Insights, Microsoft 365 Copilot, Copilot for Sales, Copilot Studio, and custom agents under human management and control. We validate the relevant products and existing licenses before proposing implementation.

Could we prove one useful revenue opportunity?

Start with 15 minutes. If there is a clear fit, agree one focused outcome.

Book 15 Minutes with Jason Run the 5-Minute Revenue Diagnostic
Why this idea fits Broad Arrow · research + assumptions

Transaction value is not company revenue. The job description is platform evidence, not proof of missing features or a currently open vacancy. No inferred wealth, lending eligibility, automated bidding or financing advice is proposed. Financing requests go to qualified staff only when requested.

Proposed Dynamics 365 Sales account planning, Copilot for Sales and Copilot Studio agents under human management and control. Improve the business workflow alongside the existing engineering team.

Research reviewed October 16, 2026. Company facts are sourced above. CRM designs are Agilidy hypotheses, not claims of a broken system or promised returns.

Agilidy, LLC · Independent point of view for Broad Arrow · No affiliation implied.